16.2.3. IDENTIFY AND ENGAGE WITH LOCAL STAKEHOLDERS
16.2.3. IDENTIFY AND ENGAGE WITH LOCAL STAKEHOLDERS
Adopted policy: 2021
Last reviewed: 2025
Objective
To systematically identify, prioritise and engage relevant local stakeholders — businesses, government agencies, NGOs, community groups, alumni — in order to co-create, implement and scale TSUOS’s sustainability-oriented research, educational and societal initiatives.
Scope
This programme will cover:
- Stakeholder mapping & classification
- Engagement strategy development
- Partnership formation & memorandum of understanding processes
- Ongoing collaboration, monitoring & feedback loops
- Inclusion of diversity, equity and social responsibility principles
Key Phases & Activities
Phase 1: Preparation & Stakeholder Mapping
Activities:
- Define TSUOS’s strategic priorities relevant to sustainability/SDGs (e.g., curriculum integration, community-research, local innovation, SDG 16, etc.).
- Develop a stakeholder mapping template (e.g., stakeholder name, type, interests, influence/power, alignment with TSUOS goals, potential role).
- Identify a preliminary list of stakeholder categories: local businesses, municipal/regional government agencies, NGOs/community organisations, alumni networks, research partners, student organisations.
- Populate the template with potential stakeholders in Tashkent and wider Uzbekistan (and possibly Central Asia) region.
- Prioritise stakeholders (e.g., high relevance + high influence = priority; alignment + moderate influence = secondary).
TSUOS lists as primary data sources:
- Partner organisations that are main potential employers of graduates
- Partner and employer organisations
Deliverables:
- Stakeholder mapping document
- Prioritised stakeholder list
- Engagement charter/guideline
Phase 2: Engagement Strategy & Formalisation
Activities:
- For each priority stakeholder (or stakeholder group), develop an engagement strategy: what TSUOS can offer, what the stakeholder’s interest is, potential collaboration models (internships, joint research, workshops, advisory boards).
- Draft templates for MoUs / MoAs (memoranda of understanding/agreements) to define roles, responsibilities, expected outcomes, timelines and resources.
- Organise an initial stakeholder forum or round-table event (invite priority stakeholders, TSUOS faculty, students) to share TSUOS’s vision, hear stakeholder interests, co-brainstorm collaboration opportunities.
- Establish internal TSUOS coordination mechanism (e.g., a “Stakeholder Engagement Taskforce” with representatives from research office, academic units, student services, international relations) to manage engagement and follow-up.
Deliverables:
- Engagement strategy document
- MoU / MoA templates
- Minutes & summary from stakeholder forum
- Taskforce terms of reference
Phase 3: Implementation of Collaboration
Activities:
- Formalise selected partnerships by executing MoUs/MoAs.
- Launch pilot collaboration projects (e.g., a joint research study with a local business, an internship programme for TSUOS students with a community organisation, a public workshop on sustainability for local stakeholders).
- Integrate stakeholder contributions into TSUOS academic, research or outreach units (e.g., course guest lectures, community-based projects, stakeholder advisory board for curriculum development).
- Ensure inclusivity: involve diverse stakeholders (gender, ethnicity, levels of influence) and ensure ethical, socially-responsible practice.
- Monitor progress: set key performance indicators (KPIs) such as number of engaged stakeholder organisations, number of collaboration activities, number of students/staff involved, feedback from stakeholders, societal impact outcomes.
- Maintain communication: regular updates to stakeholders, co-created reporting, opportunities for shared reflection and adaptation.
Deliverables:
- List of executed collaborations & pilot activities
- Monitoring mechanism
- Stakeholder communication plan & reports
Phase 4: Evaluation, Scaling & Sustainability
Activities:
- Conduct evaluation of pilot collaborations: what worked, what didn’t, stakeholder feedback, student/faculty reflections.
- Document case studies of successful collaborations (to support your Impact Rankings reporting and TSUOS’s sustainability narrative).
- Develop scale-up plan: expand partnerships, embed stakeholder engagement into TSUOS policies & operations (e.g., formal policy for stakeholder engagement, inclusion in institutional strategy).
- Share results with wider community: produce a stakeholder engagement report, host a public event/showcase, include in the TSUOS website and annual report.
- Ensure ongoing governance: stakeholder advisory board or committee, recurring stakeholder forums, built-in processes for stakeholder input into TSUOS decision-making.
Deliverables:
- Evaluation report & case studies
- Scale-up and institutionalisation plan
- Stakeholder engagement annual report
- Governance structure proposal
Roles & Responsibilities
- Steering Committee: Senior TSUOS leadership (e.g., Vice-Rectors; Head of Institutional Rankings) — provide oversight, strategic alignment.
- Stakeholder Engagement Taskforce: Middle management and staff across units — implement mapping, engagement, coordination.
- Academic/Research Units: Faculty leads — integrate stakeholder collaborations into curricula/research.
- Student Services/Outreach: Support student-stakeholder interactions (internships, community workshop).
- Monitoring & Reporting Lead: Specialist (you, as chief specialist in international rankings) — monitor KPIs, compile reporting for Impact Rankings and other frameworks.
Key Principles / Good Practices
- Transparency & Inclusivity: Clear communication of roles, expectations and outcomes; ensure diverse stakeholder representation (gender, social groups).
- Mutual Value & Co-creation: Stakeholders should receive benefit (e.g., access to expertise, student talent, research outputs) and TSUOS should gain societal relevance.
- Alignment with Institutional Strategy: Stakeholder activities should relate to TSUOS’s mission, sustainability/SDG goals and ranking objectives.
- Ethics & Social Responsibility: Partnerships should reflect the university’s commitment to social good, equity and responsible scholarship.
- Continuous Reflection and Adaptation: Regular forums, feedback loops, monitoring to ensure relevance and impact.